Transforming India’s Healthcare Industry Through Technology

Over the past few decades, India has made remarkable progress in health metrics such as immunization, death rates, life expectancy and others. He succeeded in eradicating many diseases, including poliomyelitis, smallpox and Guinea worm disease. In addition to this, the country has also become the largest generic supplier in the world.

As companies explore innovative ways to deliver care and gain better insights into disease management, the Covid-19 pandemic has spurred the adoption of digital technologies in the healthcare sector. Today, emerging technologies are helping to develop new treatments that are more effective while reducing costs. Although some technologies have not yet been fully explored, they have brought about a major change in the sector. Here is an overview of some of the key strategies that can help India build a strong and robust healthcare system for the future.

Digital health

With the government’s renewed drive to achieve universal healthcare through Ayushman Bharat, digitization of health records and the Indradhanush Mission, the country’s healthcare system will be largely defined by technological advancements and digital care. Therefore, it becomes imperative for healthcare providers to embark on a digital journey by digitizing medical records, automating manual processes, leveraging data analytics and implementing ML/AI/ IOMT to improve personalized care and patient experiences. Additionally, robotic process automation (RPA) will gain prominence by automating rule-based tasks and tasks that require cognitive abilities. To remain successful, engaged, relevant and sustainable, healthcare providers should invest heavily in digital technologies.

In addition to investing in the adoption of digital technologies, healthcare providers will also need to increase their organization’s digital literacy to create a cutting-edge workforce. With a digitally skilled workforce, healthcare providers will be more competitive and productive in times to come. Leadership teams will be needed to create an overarching digital strategy and develop the Chief Information Officer (CIO) role to establish digitally-enabled healthcare organizations.

Public-Private Partnership (PPP)

India’s healthcare sector has witnessed dramatic growth over the past couple of years, especially during the Covid pandemic. The active participation of the government, as well as technological advances and the digitization of health services have enabled this development. In the Indian healthcare industry, a number of trends have emerged that are using advanced technology to simplify and improve the patient experience.

Looking to the future, it is quite evident that the country’s health system will be under pressure to improve efficiency and quality of care and seek new ways to use systems, data and networks. distributed providers more focused on disease prevention and wellness. Therefore, health systems will need to be more integrated, while using technology to improve care and delivery.

PPP models can serve as the next evolution by improving access to care as well as quality of care. By partnering with the private sector, government can access innovative and flexible practices, such as creating comprehensive IT systems and human resource management practices, enabling government to improve service delivery and increase capacity more efficiently. The government also has access to funding sources and can share risks with the private sector. In a PPP model, the management expertise and experience of the private sector in developing and managing successful organizations can be crucial in revamping existing medical facilities to provide an effective health system.

Understand the behavior and needs of smart consumers

Over the past decade, the country has witnessed a rapid transformation in consumption pattern fueled by the growth of internet, mobile connectivity, social media and technological developments. The health sector is not spared by new trends. Amid growing awareness of health-related needs and issues, patient involvement will gradually shift from ‘passive’ to ‘active’. There will be a paradigm shift towards patient-centred healthcare delivery, with patients taking an active role in decision-making related to their health management, treatment and outcomes. Providers will need to rethink patients as smart consumers and reconfigure their services and business models accordingly. Simply responding to episodic healthcare will even become obsolete and providers will have to go the extra mile to retain and engage patients as customers, focusing on comprehensive care.

Last words

In addition to what has been discussed so far, patient safety in health care delivery requires greater attention. The measurement and monitoring of medical errors and sentinel events must become the culture of healthcare organizations. Over the next few years, the healthcare system in India will be shaped by different forces. These key changes will require healthcare providers to deliver better health outcomes while managing changing patient behavior.

As the technology becomes more prevalent in healthcare, it will help research and development, as well as the search for cures for diseases like Covid and lifestyle disorders like cancer and diabetes.



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The opinions expressed above are those of the author.



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