Telus and Babylon’s healthcare app brings the doctor to your smart phone

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Yesterday in Vancouver, Telus Health (the healthcare division of national company Telus) and UK digital healthcare provider Babylon Health announced the launch of Babylon by Telus Health, a virtual healthcare app that will enable users to do things like check symptoms and talk to a doctor on their smartphones.

According to Telus, more than 50 percent of Canadians have difficulty finding after-hours health care without going to the emergency room. With a focus on serving people in rural communities, people with mobility challenges, and the five million Canadians without a family doctor, the mobile app’s video consultation feature gives patients a virtual encounter with fully licensed physicians.

While the video chat feature is only available to residents of British Columbia at launch (yet to be determined), the app’s AI-driven ‘symptom checker’ will be available to everyone. . The feature, which was created with the help of doctors, allows users to answer a series of questions with a chat bot to help them determine the causes or treatment options.

Additionally, the app will allow patients to manage their prescriptions, request referrals from specialists, and give patients access to their treatment history and doctor’s notes.

“Together, we are not only helping improve the options available to Canadians to access healthcare, but we are also providing them with a digital tool that makes communication with healthcare professionals more effective,” said Juggy Sihota, vice -President, Telus Health.

The app will be available on iOS and Android, and in English, with a French version coming out later this year.


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