Netsmart Accelerates AI Technology Innovations in Healthcare with Acquisition of Remarkable Health

OVERLAND PARK, Kan., Dec. 02, 2021–(BUSINESS WIRE)–Netsmart today announced the acquisition of Remarkable Health, a leading provider of artificial intelligence (AI) technologies and software solutions for behavioral health, addictions and organizations of personal services. Together, organizations will accelerate AI innovations and scale the Netsmart CareFabric® platform capabilities with enhanced solutions that improve the productivity and efficiency of human services and post-acute care clinical staff.

Remarkable Health brings the CT|One® electronic health record (EHR) and Bells, the industry’s first virtual clinical documentation solution created for behavioral health and social service organizations to join Netsmart. The Bells platform uses AI and natural language processing (NLP) to help today’s overburdened clinical staff generate progress notes more efficiently and also helps ensure notes are compliant to the regulations in force, from the first time. The solution allows staff to focus on delivering high-quality care while improving the end-user experience by reducing the time spent on clinical documentation by nearly 50%.

Organizations already using the Bells solution have experienced a quick and easy implementation while delivering a clear win to their clinicians who are thrilled to be able to spend more quality time with those they care for. This is especially critical in today’s tight job market. Organizations using Bells had their clinical notes signed on average 56% faster, serving six more clients per month due to the extreme usability and streamlined user experience.

“As the healthcare system continues to evolve, value-based care providers need technology more than ever to maximize clinician efficiency,” said Mike Valentine, CEO of Netsmart. “We are excited to partner with the Remarkable team to continue advancing AI in community care organizations to enable service providers through an integrated, digitized platform with innovative and efficient functionality.”

The Remarkable Health Bells clinical documentation solution integrates with a service provider’s existing EHR platform for onsite and offsite care team members. Data entry in Bells automatically syncs with the client’s record in the EHR, creating a seamless flow of information and providing the agency with a holistic, real-time view of the client.

“Netsmart and Remarkable Health value technology that breaks down barriers that prevent a provider from providing the best care possible,” said Peter Flick, CEO of Remarkable Health. “Working together, we can bring our AI technology capabilities to serve all community settings and elevate the industry standard for care delivery and offer Remarkable customers additional Netsmart offerings such as health management population, CCBHC tools, telehealth, interoperability, Electronic Visit Verification (EVV) and more to improve care delivery.”

The addition of Remarkable Health offerings gives providers the tools to reduce the staffing challenges facing the healthcare industry today, equipping staff with technology solutions with an enhanced clinical experience that also drives efficiency and organizational compliance. Integrating Remarkable solutions into the already robust CareFabric platform enhances providers’ ability to digitize their workflows with AI capabilities and optimize their increasingly mobile service delivery models.

“Our vision for our customers and the industry as a whole is to enable providers to digitize their business with technology innovations that improve their overall business, the experience of clinicians and those served by their team,” said Valentine. “While the majority of Netsmart research and innovation is created by our developers working hand-in-hand with our customers, today’s exciting announcement regarding the acquisition of additional technologies allows us to accelerate the delivery time of the AI-assisted tools we urgently need to improve the delivery of clinicians’ experience.”

DA Davidson served as the exclusive financial advisor to Remarkable Health and Goodwin Procter LLP acted as legal advisor to the organization.

About Remarkable Health

Remarkable Health is a leading software company focused on providing behavioral health, addictions and human services organizations with the tools they need to empower Wildcat staff with customer experiences and drive positive results. Remarkable offers EHR+, which includes a CT|One ® (formerly ClaimTrak), a fully integrated EHR platform, and Bells, the first virtual clinical documentation assistant that functions as a companion to the EHR experience. Learn more about Remarkable Health.

About Netsmart

Netsmart, a leading provider of software-as-a-service (SaaS) technology solutions and services, designs, builds and delivers Electronic Health Records (EHR), Health Information Exchange (HIE), powerful, intuitive and simple telehealth and analysis solutions and services. -use. Our platform provides accurate and up-to-date information easily accessible to members of the care team on the human services and post-acute care markets (which include home care, palliative care and nursing homes). the elderly). We make the resort simple and personalized so our clients can focus on what they do best: providing services and treatments that support the care of the whole person.

By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments, and improve outcomes for the people they care for. Our streamlined systems and personalized workflows put relevant information at users’ fingertips when and where they need it.

For over 50 years, Netsmart has been committed to providing a common platform to integrate care. EASY. STAFF. POWERFUL. Our more than 2,500 associates work hand in hand with our more than 680,000 users at our customers across the United States to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative. Find out how Netsmart is changing the face of healthcare today. Visit, call 1-800-472-5509, follow us on our CareThreads blog, LinkedIn and Twitter, like us on Facebook or visit us on YouTube. Netsmart is pleased to support the EveryDayMatters® Foundation, which was created for behavioral health, home care, senior living and social service organizations to learn from each other and share their causes and stories.

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Netsmart media contact:
Vince Kohler
[email protected]

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