Doctor duo’s healthcare app joins booming industry


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Doctors in New York are at the forefront of the latest mobile health care technology. And it makes medicine more affordable and accessible, say professionals.

High-tech advancements such as “smart pills”, remote diagnostics and robotics are increasingly common.

And now doctors in New York are pioneering a new app called PingMD, which patients and doctors can interact with via smartphones. Its creators claim that the app takes away much of the time-consuming hassle between doctors and their patients, especially those frustrating phone etiquette games.

“It’s literally so fast [that] I can… just look on my iPhone and see a message from my patient, then respond, ”Dr. Dyan Hes of Gramercy Pediatrics in New York City told The Post.

He receives approximately five PingMD messages from his patients daily. (Reminds patients to pick up the phone in an emergency.)

PingMD helps physicians quickly connect with their patients.

A text-secured app, PingMD is the brainchild of New York medical couple Dr. Gopal Chopra, a former neurosurgeon, and his pediatrician wife, Dr. Manju Chopra.

The app (which can be downloaded from the iTunes Store) has several thousand users, according to Gopal, CEO of downtown PingMD.

The app guides patients through their problems with a series of basic questions. The patient can add photos and videos for more information before the doctor responds or makes referrals.

The app is free for patients, and the no-frills version is free for doctors as well. “People will pay for the added value,” said Gopal Chopra. “And we have a variety of integration and network solutions that we charge to the vendor, depending on the level of integration and the network.”

Mobile healthcare technologies like PingMD are expected to grow into a $ 26 billion industry by 2017.

Some analysts say apps like PingMD could potentially deliver valuable savings at a time when industry budgets are stretched.

“It is difficult to estimate the savings,” admitted Gopal. “But even a 5 percent improvement in a task, with better team coordination and clear guidelines on best practices, can save any hospital $ 1 million to $ 10 million.”

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